Return Policy

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Return Policy


Exchanges and Returns: If you are not satisfied with your order, it can be returned for credit or exchanged for a more suitable product. (Transactions are subject to a restocking charge of 25%-35% based on manufacturer guidelines.) To exchange or return an order, JZ Imaging & Consulting, Inc. must be notified within 10 days of receipt of shipment. Products returned must be unused, in resalable condition and in original packaging. A Return Authorization number MUST be issued prior to return of all products.  The Return Authorization must be attached to the outside of the box of the item you are returning.  You the customer is responsible for all freight charges in all directions. Returned products MUST be in new condition with all shipping cartons/manuals/packaging in place. If not, additional charges may be assessed, and/or the return may be rejected. In the event we are forced to reject your return, you will be responsible for the freight charges to return the product back to you once again.

Many of the items we sell are special order or custom manufactured to your specifications. All such products are NOT returnable! It is your responsibility to ask before ordering a product from us, if that particular item is a special order item, and therefore will not be returnable later on if you wish to do so. No returns will be accepted after 30 days from the shipment date of your product.


Please contact us at 1-888-459-9729 should  you have questions or require a Return Authorization Number.


Copyright 2004 JZ Imaging & Consulting
Last modified: 07/08/14